+1 (905)895-7900 info@utilitypulse.com

Get the PULSE on your customers perceptions

UtililtyPULSE is uniquely positioned to help utility companies
through the development of custom surveys geared towards acquiring valuable customer feedback

Employee Survey

Tapping into the opinions and expertise of your people

Organization Culture Survey

Culture shift is not something done to employees but done with employees

Employee Surveys

Employees want to provide input and feedback on the things that affect them, their work and their performance.

Organization Surveys

Culture affects everyone and everyone affects culture. There is an ideal culture for your organization.

Customer Surveys

The utility business isn’t a simple business – but it is a straight forward business. Customer expectations are different.

Events & News

UtilityPULSE often makes appearances at numerous industry-leading events. For more information.

Request FREE Samples

UtilityPULSE is happy to share its valuable resources with those in the industry. We are now able to offer 100% free.

Online Store

UtilityPULSE is currently offering select resources available for purchase online. Simply select the items you wish to purchase,

We do great work!

The utility business isn’t a simple business – but it is a straight forward business. Customer expectations are different and more complex now than they were 20 years ago.

 

  • Customer Surveys
  • Organization Culture Surveys
  • Employee Surveys
  • Key Stakeholder Surveys
  • Custom Surveys
  • UtilitiyPULSE Report Card
  • Credibility & Trust Score
  • Customer Affinity levels
  • Net Supporter Score
  • Experience and Expertise
  • Multi-platform methodologies
  • UtilityPULSE Strategic Plan Survey
  • And, much more!

About Us

UtilityPULSE, through polls and surveys, provides executives and managers with customer and employee feedback that assists in making both strategic and operational decisions.

Since 1999, senior executives in utilities have benefited from the UtilityPulse Customer Satisfaction Survey.