Employees want to provide input and feedback on the things that affect them, their work and their performance.
Culture affects everyone and everyone affects culture. There is an ideal culture for your organization.
The utility business isn’t a simple business – but it is a straight forward business. Customer expectations are different.
Events & News
Announcement: UtilityPULSE increases its commitment to the electric utility industry.
David Malesich, is appointed President and CEO.
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UtilityPULSE is happy to share its valuable resources with those in the industry. We are now able to offer 100% free.
UtilityPULSE is currently offering select resources available for purchase online. Simply select the items you wish to purchase,
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The utility business isn’t a simple business – but it is a straight forward business. Customer expectations are different and more complex now than they were 20 years ago.
- Customer Surveys
- Organization Culture Surveys
- Employee Surveys
- Key Stakeholder Surveys
- Custom Surveys
- UtilitiyPULSE Report Card
- Credibility & Trust Score
- Customer Affinity levels
- Net Supporter Score
- Experience and Expertise
- Multi-platform methodologies
- UtilityPULSE Strategic Plan Survey
- And, much more!
UtilityPULSE, through polls and surveys, provides executives and managers with customer and employee feedback that assists in making both strategic and operational decisions.
Since 1999, senior executives in utilities have benefited from the UtilityPulse Customer Satisfaction Survey.